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E-Commerce Solutions

Wild Glow

Engineering a profitable, scalable Meta Ads growth engine — and turning a discount-led skincare account into a brand with a real position.

1.7x → 3.8x

ROAS

37% → 23%

RETURN-TO-ORIGIN RATE
Wild Glow

An account that was working, just not hard enough.

When Wild Glow came to The Digital Hike, the account was already live and being run by another team. Spend was going out, a couple of products were converting, and on paper things looked stable. But underneath, the structure was capped — built to protect what was already working rather than to grow it. Our audit surfaced six structural issues:

Entire account leaning on ABO

Ad-set budget optimisation gave finegrained control, but it was capping how far the account could scale without manual rebalancing across dozens of sets.

No real Top-of-Funnel layer

The funnel was almost entirely MOFBOF. Strong short-term ROAS, but no engine bringing fresh, cold audiences in to replace the ones being converted out.

Two SKUs carrying the whole account

Foot Mask and the Red Wine range drove almost all volume. The moment scaling was pushed, Meta spilled spend into colder, lower-intent users and CPA climbed.

Offer-only messaging

Every ad was a discount or conversion push. Effective short-term, but with no ingredient story, no trust-building, and no brand left once the offer faded.

Reels-only placement strategy

The bulk of Meta’s inventory — Feed, Stories, Audience Network — was barely touched, leaving real reach and cheaper impressions on the table.

1.7x ROAS, 37% RTO

Returns were quietly eating into whatever margin the ads produced — a problem the media plan alone was never going to fix.

Wild Glow
Client Case Study The Digital Hike

Wild Glow

Engineering a profitable, scalable Meta Ads growth engine — and turning a discount-led skincare account into a brand with a real position.

1.7x → 3.8x
ROAS
37% → 23%
Return-to-Origin Rate
Performance Marketing & Brand Positioning Skincare & Personal Care · D2C
The Situation We Inherited
Wild Glow × The Digital Hike

An account that was working — just not hard enough.

When Wild Glow came to The Digital Hike, the account was already live and being run by another team. Spend was going out, a couple of products were converting, and on paper things looked stable. But underneath, the structure was capped — built to protect what was already working rather than to grow it. Our audit surfaced six structural issues:

01

Entire account leaning on ABO

Ad-set budget optimisation gave fine-grained control, but it was capping how far the account could scale without manual rebalancing across dozens of sets.

02

No real Top-of-Funnel layer

The funnel was almost entirely MOF–BOF. Strong short-term ROAS, but no engine bringing fresh, cold audiences in to replace the ones being converted out.

03

Two SKUs carrying the whole account

Foot Mask and the Red Wine range drove almost all volume. The moment scaling was pushed, Meta spilled spend into colder, lower-intent users and CPA climbed.

04

Offer-only messaging

Every ad was a discount or conversion push. Effective short-term, but with no ingredient story, no trust-building, and no brand left once the offer faded.

05

Reels-only placement strategy

The bulk of Meta's inventory — Feed, Stories, Audience Network — was barely touched, leaving real reach and cheaper impressions on the table.

06

1.7x ROAS, 37% RTO

Returns were quietly eating into whatever margin the ads produced — a problem the media plan alone was never going to fix.

1.7x
ROAS at handover
37%
RTO at handover
2
SKUs carrying the account
0
Dedicated TOF campaigns
What We Changed
Wild Glow × The Digital Hike

From media buying to brand-led growth.

We didn't just touch budgets — we rebuilt the account structure, gave the brand a real position to stand on, and tied that positioning directly back into the campaigns bringing in revenue.

01

Full funnel & account restructure

Rebuilt the campaign architecture across Meta to break the ABO ceiling, introduced a dedicated TOF layer to continuously feed fresh, qualified audiences into the funnel, and expanded placements beyond Reels into Feed, Stories and Audience Network for cheaper, broader reach.

02

Brand positioning, ingredient-first

Repositioned Wild Glow from a discount-driven D2C account into a premium, ingredient-led skincare brand — building out education, ingredient storytelling and problem-solution narratives that gave the performance creative something to stand on beyond "X% off."

03

Creative diversification to fight fatigue

Layered trust-building and storytelling creative alongside the existing offer-led ads, so the account no longer relied on a single creative angle to carry performance — directly reducing the fatigue and scaling ceiling flagged in our audit.

04

Intent-led targeting to cut RTO

Tightened audience and creative qualification upstream so the orders coming in were higher-intent to begin with, layered in stronger exclusion logic, and aligned the post-purchase journey to reduce the low-intent, high-return orders that were inflating RTO.

Campaign restructure
Rebuilt campaign architecture across Meta — funnel layers and placements.
Audience segment reporting
Intent-led audience segments and exclusion logic to cut return-to-origin.
The Results
Wild Glow × The Digital Hike

A structured, brand-led growth engine.

With the funnel rebuilt and the brand repositioned, Wild Glow moved from an account that was working in spite of itself to one built to scale — more efficient media spend, and fewer orders coming back.

Return on Ad Spend
1.7x
Before
3.8x
After
+123% improvement in ROAS
Return-to-Origin Rate
37%
Before
23%
After
−14 pts · ~38% relative reduction
Performance overview

"What used to be a discount-dependent account with shrinking margins is now a structured, brand-led growth engine — scaling spend without scaling waste."

The Digital Hike
Performance Marketing & Brand Design

Wild Glow Case Study – Driving Sustainable Growth Through Strategic Digital Marketing

In today’s competitive digital landscape, building a successful brand requires much more than simply having an online presence. It demands a clear strategy, compelling storytelling, data-driven marketing, and an exceptional customer experience. Every touchpoint—from the first social media interaction to the final purchase—plays a crucial role in influencing customer decisions. This is where Digital Hike partnered with Wild Glow to create a growth-focused digital marketing strategy designed to increase brand visibility, attract the right audience, and drive measurable business results.

Wild Glow approached Digital Hike with a vision of strengthening its online presence while creating a memorable brand identity that resonated with its target audience. Like many growing businesses, the brand faced challenges in standing out within a competitive market. Although it offered quality products and had a strong vision, reaching potential customers consistently and converting website visitors into loyal buyers required a more structured and performance-driven marketing approach.

Our journey began with understanding the brand inside and out. Before launching any campaign, we conducted detailed market research, competitor analysis, audience profiling, and digital audits. This helped us identify opportunities for growth while uncovering gaps in the existing customer journey. Every recommendation was backed by research, ensuring that our strategies aligned with Wild Glow’s business goals rather than relying on assumptions.

One of the first priorities was strengthening the brand’s digital identity. A strong brand is more than a logo or color palette—it is the complete experience customers have whenever they interact with the business. We worked on refining the brand’s messaging, visual communication, and content strategy to ensure consistency across all digital platforms. Every piece of content was created to reflect Wild Glow’s values while building trust and credibility with potential customers.

The website also played a significant role in the overall strategy. Digital Hike focused on creating an experience that encouraged visitors to stay longer, explore products, and complete purchases with ease. From improving navigation and page structure to optimizing loading speeds and mobile responsiveness, every enhancement was made with user experience in mind. A seamless website experience reduces friction in the buying process, helping transform curious visitors into paying customers.

Content marketing became another important pillar of the campaign. Instead of creating content solely for promotional purposes, we developed informative, engaging, and visually appealing content that connected with the audience. Product highlights, educational posts, lifestyle content, customer-focused messaging, and storytelling helped build stronger relationships with potential buyers while increasing organic engagement across digital channels.

Performance marketing formed the backbone of customer acquisition. Digital Hike designed highly targeted advertising campaigns focused on reaching audiences most likely to engage with the brand. Through continuous audience segmentation, creative testing, and campaign optimization, we ensured that advertising budgets were spent efficiently. Rather than chasing vanity metrics, every campaign was optimized around meaningful business outcomes such as qualified traffic, engagement, leads, and conversions.

Creative design also played a major role in improving campaign performance. High-quality visuals, compelling ad creatives, persuasive copywriting, and clear calls to action helped capture attention in crowded digital spaces. Each campaign was tested using multiple creative variations to identify the combinations that generated the strongest results. This iterative approach allowed us to improve performance continuously while maximizing return on investment.

Search engine optimization (SEO) further strengthened Wild Glow’s digital foundation. By optimizing website content, improving keyword targeting, enhancing technical SEO, and developing valuable content, we helped improve discoverability across search engines. A strong SEO strategy supports long-term growth by driving consistent organic traffic while reducing dependence on paid advertising over time.

Social media marketing became another key growth driver. Instead of focusing only on increasing followers, we prioritized building meaningful engagement. Consistent posting schedules, creative campaigns, audience interaction, and community management helped establish a stronger online presence while encouraging repeat engagement. Social media became an extension of the brand, allowing customers to connect with Wild Glow in an authentic and relatable way.

Throughout the project, data remained at the center of every decision. Digital Hike continuously monitored campaign performance using detailed analytics and reporting tools. Customer behavior, traffic sources, conversion rates, engagement metrics, and advertising performance were reviewed regularly to identify improvement opportunities. This data-first approach allowed us to make informed decisions quickly, ensuring every marketing initiative contributed to measurable business growth.

As campaigns matured, we refined targeting strategies, optimized landing pages, adjusted messaging, and improved creative assets based on real customer insights. Digital marketing is never a one-time effort—it is an ongoing process of testing, learning, and improving. This continuous optimization helped maintain strong campaign performance while adapting to evolving customer behavior and market trends.

Beyond immediate marketing results, our focus remained on building a scalable digital ecosystem capable of supporting Wild Glow’s long-term business objectives. Sustainable growth comes from aligning branding, content, website experience, advertising, analytics, and customer engagement into one cohesive strategy rather than treating them as separate activities.

The collaboration between Wild Glow and Digital Hike demonstrates the value of strategic digital marketing backed by creativity, technology, and performance insights. Every improvement—from website optimization and branding to advertising and content creation—worked together to strengthen the customer journey and deliver a more impactful digital presence.

At Digital Hike, we believe every business has unique growth opportunities waiting to be unlocked. By combining creative thinking with data-driven execution, we help brands transform their digital presence into a powerful business asset. Whether the objective is increasing brand awareness, generating qualified leads, improving online sales, or building long-term customer loyalty, our approach focuses on delivering measurable results that contribute directly to business growth.

The Wild Glow case study reflects our commitment to creating customized marketing strategies that solve real business challenges rather than applying one-size-fits-all solutions. Every campaign is built around the client’s goals, industry, audience, and vision for the future. As markets continue to evolve, businesses need marketing partners who can adapt quickly, innovate confidently, and execute strategies that generate lasting impact.

Digital Hike continues to empower brands with integrated digital marketing solutions that combine branding, website development, SEO, performance marketing, content creation, social media management, and conversion optimization. Through strategic planning, continuous improvement, and measurable execution, we help businesses like Wild Glow achieve stronger visibility, better engagement, and sustainable digital growth in an increasingly competitive online marketplace.

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